I am so glad I bought this ebike. Customer service was awesome with one small issue we had in Shipping. They got it right with one email. This thing is the bomb. Think ...Electric Dirt Bike! That's what it is. 1k motor! And 20 amp hour battery. Charges quick and is powerful and fast. The suspension and hydraulic disc brakes are great. You can ride it hard in the dirt. I'm in Vegas and Utah. The fat tires are so fun. You've got to get one of these!!!!! Amazing machine!!